Routing Based on Skill Level
The system of distributing calls to agents more suitable by competence, mainly used in call service centers. The necessity for this service arose due to the big amount of incoming calls and in order to cope with them better, all calls are sorted and directed to corresponding agents.
Dialog 4425 IP Vision is a professional IP-phone with additional features, including multi-line management function and built-in graphics display to meet all user needs. In addition, it can be used in small meeting rooms.
Icewood Corp.
Our company offers the high quality VoIP routes on contractual prices. "Icewood Network" - it`s one of basic suppliers of high quality VoIP services for any clients from any point of the world. We are interested in increasing of a circle of our partners a
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